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Help with times and costs for bill payments

Sterling Payments of bills and other single payments to UK payees

These payments are available to be made in Business Internet Banking (BIB).

Bill payments may be set up 24 hours a day in BIB.

When are payments received by the beneficiary?
- Your payment should reach the beneficiary straight away, subject to internal checks provided that the beneficiary sort code and account number accepts Faster Payments (see below).
- Payments made outside of the Faster Payments system will be credited to the beneficiary up to 2 working days later.

When will my account be debited?
Your account will be debited immediately if you have chosen 'Take from my account now'. However, if the payment cannot be sent using the Faster Payment service and you are making a payment on a non-working day or after the daily cut-off time on a working day namely 3.30pm your payment will show on your statement/transaction list the next working day without any loss of interest. If you have specified a date, your account will be debited on that day.
A payment limit is required in BIB to make these types of payments.

- HSBC is a member of the Faster Payments service.
- If the beneficiary bank for your payment is also a member of the Faster Payments service, the payment will be received straight away, subject to internal checks.
- To check whether the beneficiary bank for your payment has rolled out the Faster Payment service go to www.canipayfaster.co.uk.
- Faster Payment limit is currently ��100,000 per payment.
- Most HSBC to HSBC payments are credited immediately.
- The Faster Payment service is available 24 hours a day, 7 days a week and 365 days a year*. If the payment cannot be made using the Faster Payment service you must make the payment by 3.30 pm otherwise the payment will not be sent till the next working day.
*excludes planned maintenance outages.

A payment limit is required in BIB to make these types of payments.

If you have a relationship manager and are subject to a negotiated tariff then please consult your current facility letter or contact your relationship manager for your up to date pricing.

In order to help protect you against fraud we sometimes ask you additional questions about a payment and recommend ways to ensure it is genuine.